Privacy policy

We collect information you provide when you inquire, book, register or purchase: name, email, contact details, messages, billing information and program selections. We also hold enrolment, purchase and student-access records, communications and intake information you choose to share. Payment details are handled by the payment processor; we receive limited transaction data and do not store full card numbers. Usage data may include IP address, browser, pages viewed and interactions. Sensitive intake information is collected only when supplied for program delivery and handled with added care.

We use information to deliver and support purchases, administer accounts and enrolment, process payments, prevent fraud, respond to messages, arrange calls, improve services and meet legal obligations.

By checking “I accept Terms and Privacy Policy” and submitting a form or completing a purchase, you agree to receive educational emails, course news and updates from Unity Institute Inc. We record the form or purchase source and use CRM tags to manage this correspondence. You can unsubscribe from these emails at any time using the unsubscribe link in an email or by contacting info@unityinstitute.ca.

Unsubscribing from news and updates does not cancel a purchase or remove course access. Purchase confirmations, account-access instructions, inquiry responses and essential program messages are handled separately.

We do not sell personal information. We share it with service providers needed for delivery, facilitators bound by confidentiality, or where law or safety requires. Systeme.io provides website, checkout, email, CRM and course delivery; Stripe processes configured checkout payments; Google Calendar and Google Meet support scheduling and calls. Form protection may use Google reCAPTCHA where enabled. Provider processing is also subject to provider privacy policies. Linked services receive information when you choose to use them. We and our providers may process information outside Canada, where local laws and lawful access may apply.

Essential and functional cookies support website, checkout, account and booking features. Any analytics or tracking enabled on a page may collect usage information. You may control cookies through browser settings, although disabling them may affect site functions. Website use is not consent to marketing emails.

We retain information only as long as needed to deliver services and purchased access and meet legal, tax and accounting requirements. We use reasonable administrative, technical and physical safeguards appropriate to its sensitivity. No transmission or storage system is completely secure. General offerings are intended for adults. Programs intended for minors require appropriate parent or guardian authorization and consent. Contact us if a child has supplied information without it.

Subject to applicable law, you may request access, correction or deletion, or withdraw consent, subject to legal and operational retention needs. Contact the Privacy Officer, Unity Institute Inc., at info@unityinstitute.ca or 918 16th Ave NW, suite #4045, Calgary, AB T2M 0K3, Canada. We respond within the timeframe required by applicable law. You may contact the Office of the Privacy Commissioner of Canada or your provincial regulator if not satisfied. Material policy changes will be posted here and communicated where appropriate.