Terms of Service

Unity Institute Inc. · Canada · Updated 6 November 2026.

1. Agreement and definitions

These Terms govern your purchase and use of Unity Institute Inc. courses, programs, digital materials, memberships, events, and advisory or consulting services (“Offerings”). “Content” includes videos, documents, frameworks, templates, tools, worksheets, recordings and live instruction. “Platform” means our websites, Systeme.io student portal and related delivery systems. By accepting these Terms at checkout, completing a purchase or accessing an Offering, you confirm agreement to these Terms and the Privacy Policy. Do not purchase or use an Offering if you do not agree.

2. Eligibility

You must be at least 18 and able to enter a binding contract. Offerings designed for minors must be purchased and supervised by a parent or legal guardian who accepts these Terms on their behalf. Information provided at purchase must be accurate and complete.

3. Products, pricing and payment

Offerings are educational and developmental. Delivery may include self-paced content, facilitated cohorts, downloads, events or advisory engagements. We may update or discontinue features or content, while providing the specific deliverables described for the version purchased. The amount, currency, applicable taxes and payment schedule displayed at checkout govern your purchase. The Human Side of Business checkout is $699 USD, one-time; Unshakeable Mindset is $299 USD, one-time. Marketing-page prices may omit the currency label; check the checkout currency before paying. You authorize the charges shown, including applicable taxes and agreed instalments. Declined or reversed payments may result in suspended access until paid.

4. Payment plans and subscriptions

Where offered, a payment plan commits you to the full fee across scheduled instalments, regardless of use. A recurring subscription authorizes charges at the stated interval until cancelled. You may cancel future renewals through your account where supported or by contacting us. Cancellation stops future renewal charges but does not refund amounts already charged unless required by law or expressly stated. Instalment obligations already incurred remain payable. These provisions do not create a subscription for a one-time purchase.

5. Access and delivery

Digital access is normally delivered through the Platform promptly after purchase, or at the stated start date for a cohort. Access is personal and non-transferable. Use the email entered at checkout. New students follow the platform activation or password-setup instructions; returning students use their existing credentials. Contact info@unityinstitute.ca if access is missing. Where access is described as “for the life of the program” or for a stated period, we use reasonable efforts to maintain it but do not guarantee indefinite availability of any specific content, feature or integration.

6. Refunds and cancellations

The Refund & Cancellation Policy applies unless different terms are expressly stated for the specific Offering at purchase. Standard digital-program refunds may be requested within 7 days, provided the customer has not completed or accessed more than 10% of the Content or one module lesson, whichever is greater, and has completed or submitted required work where a “do the work” condition applies. Live events, cohort seats, diagnostics and advisory engagements may be refundable up to 2 days before the stated start date. Amounts already invoiced under a payment plan remain payable except where law requires otherwise or we expressly agree in writing. Non-waivable consumer cancellation and cooling-off rights remain in force. Requests: info@unityinstitute.ca.

7. Results and professional boundaries

We provide structure, education, tools and guidance, without guaranteeing financial, business, health, performance or personal results. Examples and testimonials are illustrative; outcomes depend on your effort, decisions and circumstances. Offerings are not therapy, counselling, addiction treatment, medical or mental-health care, crisis intervention, legal advice, or financial, investment, tax or accounting advice. They do not create a professional-client relationship of that kind. We do not diagnose, treat or manage conditions. Consult an appropriately licensed professional when needed.

8. Intellectual property and licence

Content, Offerings and associated marks, including Applied Human Transition® and Clarity Protocol™, are owned by Unity Institute or its licensors. Purchase grants a limited, personal, non-exclusive, non-transferable, revocable licence to access and use Content for your own development during your access period. You may not copy, record, reproduce, resell, sublicense, distribute, publicly share, create derivative or competing works, or use Content to train machine-learning or AI systems without prior written permission. Teaching, coaching or commercial use of frameworks requires a separate written agreement.

9. Conduct, suspension and termination

Participants must act respectfully and must not harass, discriminate, behave abusively or disclose other participants’ confidential information. We may remove content, restrict participation, or suspend or terminate access for breach, non-payment or conduct harmful to the program or others. Termination for breach does not create a refund entitlement except as required by law. You may stop using Offerings at any time. Provisions intended to survive termination, including intellectual property, disclaimers, liability, indemnification and disputes, remain effective.

10. Corporate engagements and third parties

A signed corporate, workshop, diagnostic, advisory or consulting agreement takes precedence for that engagement where it conflicts with these Terms. Advisory deliverables are recommendations and analysis; the client remains responsible for implementation and decisions. We use third-party services, including Systeme.io for hosting, checkout, email, CRM and course delivery, payment processors and scheduling or communication providers. Those services may have their own terms. We are not responsible for their acts, omissions, availability or content. Payment-card data is handled by the processor.

11. Warranties and liability

To the fullest extent permitted by law, Offerings and Content are provided “as is” and “as available,” without express or implied warranties, including merchantability, fitness for purpose and non-infringement. We do not warrant uninterrupted or error-free services or that they will meet expectations. To the fullest extent permitted by law, Unity Institute and its owners, staff, facilitators and partners are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or loss of profits, revenue, data or goodwill. Total aggregate liability for an Offering will not exceed the amount paid for it in the 12 months before the event giving rise to the claim. Jurisdictional exclusions and non-waivable rights may limit these provisions.

12. Indemnification and disputes

You agree to indemnify and hold harmless Unity Institute and its owners, staff, facilitators and partners from claims, liabilities, damages, costs and reasonable legal fees arising from misuse, breach or violation of law or third-party rights. Before formal proceedings, contact us and attempt good-faith informal resolution within 30 days. Unresolved disputes are brought in Alberta courts, subject to mandatory rights. Alberta law and applicable federal Canadian law govern, without conflict-of-laws principles. Mandatory consumer-protection rights remain effective.

13. Changes and general provisions

Material changes apply to purchases made after revised Terms take effect. These Terms, the Privacy Policy, Offering-specific terms and any signed agreement form the entire agreement concerning the Offerings. If one provision is unenforceable, the others remain effective. Failure to enforce is not waiver. You may not assign these Terms without consent; we may assign them in a merger, acquisition or asset sale.

14. Email communications and updates

By checking “I accept Terms and Privacy Policy” and submitting a form or completing a purchase, you agree to receive correspondence, educational emails, course news and updates from Unity Institute Inc. You can unsubscribe from these emails at any time using the unsubscribe link in an email or by contacting info@unityinstitute.ca. Unsubscribing from news and updates does not cancel a purchase or remove course access. Purchase confirmations, account-access instructions, inquiry responses and essential program messages are handled separately.

15. Contact

Unity Institute Inc. · info@unityinstitute.ca · 918 16th Ave NW, suite #4045, Calgary, AB T2M 0K3, Canada.